Incident: Incoming and outgoing cryptocurrency transfers not being processed

Incident Report for CoinJar

Resolved

This incident has been resolved.

Posted Jan 06, 2025 - 16:34 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 06, 2025 - 11:32 AEDT

Investigating

We're currently investigating an issue that is affecting incoming and outgoing cryptocurrency transfers to and from CoinJar accounts.

We will provide updates as soon as they become available.

Posted Jan 06, 2025 - 09:12 AEDT

This incident affected: Cryptocurrency Payments.