Monitoring - The median confirmation time for bitcoin transactions is currently longer than usual, causing delays across the entire bitcoin network and all bitcoin wallets/services. Until this congestion has cleared, please expect slower times for both sending and receiving bitcoin, as transactions will not be receiving confirmations on the blockchain as quickly as usual.

The number of pending bitcoin payments awaiting confirmation has reached an all time high during these delays:
https://blockchain.info/charts/mempool-count?timespan=all

Off-chain/internal transfers (for example, from one CoinJar to another via CoinJar username) are not affected. Bank transfers and bitcoin/Australian dollar exchanges are not affected by these blockchain delays.

Our Engineering Team has increased bitcoin transaction fees in an effort to reduce the confirmation time for outgoing bitcoin transactions, however confirmation rates are ultimately dependent on the blockchain itself.

For further graphical analysis:
https://blockchain.info/charts/median-confirmation-time?timespan=2years
https://bitcoinfees.21.co
May 6, 19:59 AEST
Investigating - CoinJar is currently migrating to an alternative payment processing provider for Eurozone countries. Because of this, bank transfers to CoinJar from these regions will not be available. Selecting 'Quick Deposit' if you have an EU or GBP Cash Account will open an empty window until this has been resolved.

This payment system restructure does not affect CoinJar's other services - currency conversion/transfers, bitcoin payments, and bank transfers within other regions such as Australia remain fully functional.

Although no estimated timeframe for completion has currently been set, this status page will be updated as further information becomes available. Eurozone customer will also be updated via email once Eurozone bank transfers are available again.
Sep 26, 11:00 AEST

About This Site

Welcome to CoinJar's status page.

Below you'll find the current status of our services, details of any current incident, and information about upcoming scheduled maintenance.

CoinJar App ? Operational
CoinJar Touch ? Operational
CoinJar Swipe ? Operational
Checkout ? Operational
CoinJar.com ? Operational
Sandbox ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 30, 2017

No incidents reported today.

May 29, 2017

No incidents reported.

May 28, 2017

No incidents reported.

May 27, 2017

No incidents reported.

May 26, 2017

No incidents reported.

May 25, 2017

No incidents reported.

May 24, 2017

No incidents reported.

May 23, 2017

No incidents reported.

May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017

No incidents reported.

May 18, 2017

No incidents reported.

May 17, 2017

No incidents reported.

May 16, 2017

No incidents reported.