Identified - Over the past few weeks, CoinJar has experienced an immense number of new CoinJar members looking to buy and sell digital currencies due to the recent market fluctuations. This has generated a great deal of Support enquiries, making it difficult to respond to requests in the usual timely manner.

We've since brought in and trained new Support Team members to help regain some lost ground, and we're in the process of expanding our Support Team even further to meet these new demands.

Although we have our full team working to respond to as many Support requests as possible, we're still receiving many new submissions each day. To help ease the congestion, if you have an existing Support request, please avoid raising multiple Support requests for the same issue.

Please accept our apologies for these extensive delays in getting back to you. We will be in touch as soon as we can.
Jan 14, 11:20 AEDT

About This Site

Welcome to CoinJar's status page.

Below you'll find the current status of our services, details of any current incident, and information about upcoming scheduled maintenance.

CoinJar Website ? Operational
90 days ago
99.97 % uptime
Today
CoinJar Exchange Operational
90 days ago
99.97 % uptime
Today
Bank Transfers & Deposits ? Operational
90 days ago
100.0 % uptime
Today
Digital Currency Payments ? Operational
90 days ago
99.31 % uptime
Today
CoinJar Swipe ? Operational
90 days ago
100.0 % uptime
Today
CoinJar for iOS and Android ? Operational
90 days ago
99.97 % uptime
Today
Sandbox ? Operational
90 days ago
100.0 % uptime
Today
CoinJar Support Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 9, 2021

No incidents reported today.

Mar 8, 2021

No incidents reported.

Mar 7, 2021

No incidents reported.

Mar 6, 2021

No incidents reported.

Mar 5, 2021
Resolved - This incident has been resolved and all impacted transactions have been successfully retried. Thank you for your patience. Please contact CoinJar Support if you require any assistance.
Mar 5, 12:31 AEDT
Identified - We're made aware of an issue with our upstream wallet provider and it is causing outgoing and incoming payments to experience delays being received by or sent from CoinJar accounts.

This affects all digital currency payments at this time. We will provide an update as soon as we know more.
Mar 4, 23:23 AEDT
Mar 4, 2021
Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.