Update - CoinJar Card for United Kingdom customers is currently experiencing an unplanned outage.

Impacted services:
* Card transactions will be declined
* PIN changes are unavailable
* Adding your card to a mobile wallet may not work

Mar 15, 2024 - 11:28 AEDT
Investigating - CoinJar Card's UK product is currently experiencing intermittent issues.

Impacted services:
* Card transactions may be declined
* PIN changes may not work as expected
* Adding your card to a mobile wallet may not be possible

We're sorry for any inconvenience caused and are working with our Card Provider to resolve these issues

Mar 13, 2024 - 18:21 AEDT

About This Site

Welcome to CoinJar's status page.

Below you'll find the current status of our services, details of any current incident, and information about upcoming scheduled maintenance.

CoinJar Website ? Operational
90 days ago
99.95 % uptime
Today
CoinJar Exchange Operational
90 days ago
99.98 % uptime
Today
Bank Deposits & Withdrawals ? Operational
90 days ago
99.9 % uptime
Today
Cryptocurrency conversions (buying & selling) Operational
90 days ago
99.69 % uptime
Today
Cryptocurrency Payments ? Operational
90 days ago
100.0 % uptime
Today
CoinJar Card Operational
90 days ago
49.97 % uptime
Today
CoinJar for iOS and Android ? Operational
90 days ago
99.95 % uptime
Today
Sandbox ? Operational
90 days ago
100.0 % uptime
Today
CoinJar Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
CoinJar's card issuer will be undergoing scheduled maintenance between 12:00 AM and 6:00 AM Australian Eastern Standard Time (AEDT) on May 30 2024.

This scheduled maintenance affects transaction processing, meaning you may be intermittently unable to use your CoinJar Card, or be unable to use your CoinJar Card at all during the maintenance. Please plan your CoinJar Card use accordingly.

Our Support Team is available on support@coinjar.com if you have any queries.

Posted on Feb 07, 2024 - 17:18 AEDT
CoinJar Exchange Trading API Latency ?
Fetching
Past Incidents
May 20, 2024

No incidents reported today.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024
Resolved - This incident has been resolved.
May 9, 16:11 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 9, 15:32 AEST
Investigating - We are currently experiencing an unexpected interruption to service for both our mobile apps and our web app.
Our Engineering Team is actively working on resolving this issue as quickly as possible.

Please note we are aware that users may be experiencing the following:
- Inability to sign into or view the CoinJar web app.
- Inability to sign into or view the CoinJar mobile app.
- Blank/no portfolio balance being displayed for users already signed in.
- Graphs not loading or displaying information
- Disruptions to CoinJar Card

May 9, 15:19 AEST
May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.