Delayed Bank Withdrawals

Incident Report for CoinJar

Resolved

This incident has been resolved.
Posted Oct 30, 2020 - 14:16 AEDT

Investigating

We are aware of an issue where a small number of withdrawals to linked bank accounts are experiencing prolonged delays. We are working with our payment provider to resolve this issue and appreciate your patience in the meantime.

Please note that withdrawals under $10 are sent as a normal bank transfer and may take up to 3 business days to arrive.
Posted Oct 12, 2020 - 16:10 AEDT
This incident affected: Bank Deposits & Withdrawals.