Unscheduled Service Outage
Incident Report for CoinJar
This incident has been resolved.
Posted May 09, 2024 - 16:11 AEST
A fix has been implemented and we are monitoring the results.
Posted May 09, 2024 - 15:32 AEST
We are currently experiencing an unexpected interruption to service for both our mobile apps and our web app.
Our Engineering Team is actively working on resolving this issue as quickly as possible.

Please note we are aware that users may be experiencing the following:
- Inability to sign into or view the CoinJar web app.
- Inability to sign into or view the CoinJar mobile app.
- Blank/no portfolio balance being displayed for users already signed in.
- Graphs not loading or displaying information
- Disruptions to CoinJar Card
Posted May 09, 2024 - 15:19 AEST
This incident affected: CoinJar Website, CoinJar Exchange, and CoinJar for iOS and Android.