Incident: CoinJar Exchange Currently Unavailable for Some Customers

Incident Report for CoinJar

Resolved

This incident has been resolved.
Posted Apr 16, 2025 - 17:25 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 15, 2025 - 13:50 AEST

Investigating

We are currently aware that some customers are unable to access the CoinJar Exchange despite attempts to clear browser data and trying multiple web browsers as well as mobile web access.

Our team is investigating this issue and working to resolve it as quickly as possible.

We appreciate your patience and will provide updates as soon as more information is available.
Posted Apr 15, 2025 - 10:56 AEST
This incident affected: CoinJar Exchange.