Delays With Sending/Receiving Bitcoin Payments and deposits to legacy ETH addresses

Incident Report for CoinJar

Resolved

This incident has been resolved.

Posted Mar 16, 2023 - 09:14 AEDT

Update

We are continuing to investigate this issue.

Posted Mar 15, 2023 - 17:34 AEDT

Investigating

We're currently investigating an issue that is causing some crypto payments to experience delays leaving and being processed into CoinJar accounts.

This affects Bitcoin transactions and deposits made to Legacy ETH addresses - all other digital currency payments are being processed as normal.

Posted Mar 15, 2023 - 16:59 AEDT

This incident affected: Cryptocurrency Payments.