Our payment provider BitGo has now resolved this issue and digital currency payments are once again being processed within normal time frames. Thank you for your patience.
Posted 4 months ago. Jun 11, 2019 - 15:06 AEST
Identified
We have identified this to be an issue with our payment provider BitGo. We will provide further updates as they become available.
Posted 4 months ago. Jun 11, 2019 - 13:20 AEST
Update
We have identified this to be an issue with our payment provider BitGo. We will provide further updates as they become available.
Posted 4 months ago. Jun 11, 2019 - 13:20 AEST
Investigating
Both outgoing and incoming Digital Currency payments are currently not being processed.
Our Engineering Team is currently investigating this and we will provide an update soon.
Posted 4 months ago. Jun 11, 2019 - 12:15 AEST
This incident affected: Digital Currency Payments.