Sporadic System Instability

Incident Report for CoinJar

Resolved

This incident has been resolved.
Posted Jan 08, 2021 - 22:32 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 08, 2021 - 16:14 AEDT

Update

We are continuing to investigate this issue.
Posted Jan 08, 2021 - 14:45 AEDT

Update

We are continuing to investigate this issue.
Posted Jan 08, 2021 - 14:44 AEDT

Investigating

Some users may experience slow loading times and errors when attempting to use CoinJar at this time due to an extremely high number of concurrent users. We are aware of the issue and are investigating.
Posted Jan 08, 2021 - 14:35 AEDT
This incident affected: CoinJar Website, CoinJar Exchange, and CoinJar for iOS and Android.