Intermittent CoinJar iOS app crash

Incident Report for CoinJar

Resolved

This incident has been resolved.
Posted Sep 29, 2026 - 16:10 AEST

Investigating

We're aware that some customers on iOS are seeing the CoinJar app close unexpectedly when opening it or shortly afterwards. This is caused by an issue with a third-party service provider and is not related to your account or funds.

Your funds and account are safe. In the meantime, you can continue to access your account and trade via the CoinJar web app at https://app.coinjar.com/

We're working with our provider on a fix and will post updates here.
Posted Sep 29, 2026 - 12:25 AEST
This incident affected: CoinJar for iOS and Android.