Delayed Bank Withdrawals
Incident Report for CoinJar
Identified
We are continuing to work with our payment provider for a permanent solution. While the vast majority of withdrawals are processed correctly, a small of subset of withdrawals may experience delays. Please contact CoinJar Support if more than 3 business days have elapsed since your withdrawal and you have not received the funds.
Posted Apr 26, 2021 - 16:17 AEST
Investigating
We are aware of an issue where AUD withdrawals to linked bank accounts are experiencing prolonged delays from 16:15 AEST. We are working with our payment provider to resolve this issue and appreciate your patience in the meantime.
Posted Apr 19, 2021 - 16:38 AEST
This incident affects: Bank Transfers & Deposits.