We've identified an issue impacting Australian customers attempting to complete identity verification. We're working to restore the service as soon as possible.
Existing customers who have already been verified can continue to trade, deposit, and withdraw as normal.
If you're in the process of verifying your identity or haven't started yet, we will provide updates as soon as they are available. We appreciate your patience while we work to resolve this.
Posted Jun 23, 2026 - 17:16 AEST
This incident affected: CoinJar Website and CoinJar for iOS and Android.