Completed -
The scheduled maintenance has been completed.
Mar 27, 19:30 AEDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 19:00 AEDT
Scheduled -
One of CoinJar's service providers will be undergoing scheduled maintenance to ensure the continued smooth operation of their services. This affects cryptocurrency transfers for UK customers only.
Date: 27 March 2025 Time: 09:00 to 09:30 UTC
During this period of time, all incoming and outgoing crypto transactions will be processed but will remain as pending during this maintenance window. Transactions will be confirmed once the scheduled maintenance is completed.
We recommend that you schedule your transfers to be completed before or after this maintenance period.
Mar 17, 10:40 AEDT
Resolved -
This incident has been resolved.
Mar 20, 13:45 AEDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 19, 11:45 AEDT
Investigating -
CoinJar is working with our payment provider to investigate an issue with cryptocurrency purchases using debit and credit cards linked after March 12, 2025, 06:00 UTC.