Update - CoinJar Card for United Kingdom customers is currently experiencing an unplanned outage.
Impacted services: * Card transactions will be declined * PIN changes are unavailable * Adding your card to a mobile wallet may not work
Mar 15, 2024 - 11:28 AEDT
Investigating - CoinJar Card's UK product is currently experiencing intermittent issues.
Impacted services: * Card transactions may be declined * PIN changes may not work as expected * Adding your card to a mobile wallet may not be possible
We're sorry for any inconvenience caused and are working with our Card Provider to resolve these issues
Mar 13, 2024 - 18:21 AEDT
CoinJar's card issuer will be undergoing scheduled maintenance between 12:00 AM and 6:00 AM Australian Eastern Standard Time (AEDT) on May 30 2024.
This scheduled maintenance affects transaction processing, meaning you may be intermittently unable to use your CoinJar Card, or be unable to use your CoinJar Card at all during the maintenance. Please plan your CoinJar Card use accordingly.
Our Support Team is available on support@coinjar.com if you have any queries. Posted on
Feb 07, 2024 - 17:18 AEDT
Resolved -
This incident has been resolved.
Apr 17, 14:53 AEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 17, 13:11 AEST
Identified -
Our Ethereum Network payment processor experienced unexpected downtime on 16/04/2024 which has caused a backlog of outgoing cryptocurrency transfers that are awaiting confirmation.
We are working with our payment processor to push through the queued transactions, we apologise for any inconvenience caused.
Apr 17, 09:44 AEST