Completed -
The scheduled maintenance to improve the reliability and security of our platform has been successfully completed. All outgoing cryptocurrency transfers are now processing as normal.
Thank you for your patience and understanding.
May 30, 14:48 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 13:00 AEST
Scheduled -
We will be conducting scheduled maintenance to improve the reliability and security of our platform. During this time, outgoing cryptocurrency transfers (withdrawals/sends) may experience intermittent delays of up to 1 hour. Not all transactions will be affected.
* Cryptocurrency withdrawals may be delayed by up to 1 hour. * The delay will be intermittent and does not affect all transactions. * All other CoinJar services remain operational.
We will provide updates here as soon as the maintenance is complete or if there are any changes to the expected impact. Thank you for your patience and understanding.
May 30, 11:43 AEST
Resolved -
This incident has been resolved.
May 26, 18:28 AEST
Investigating -
We're currently working with our custody provider to investigate an issue affecting the Polygon (MATIC) blockchain. As a result, transfers on Polygon may not complete successfully until the issue is resolved.
This affects Polygon (MATIC) blockchain only. All other cryptocurrency transfers on other blockchains are being processed as normal.
We will provide updates as soon as they become available.
May 26, 17:09 AEST
Resolved -
This incident has now been resolved. Cryptocurrency transfers will be processed without interruption.
May 24, 02:27 AEST
Update -
We are continuing to investigate this issue.
May 23, 22:52 AEST
Investigating -
We are currently experiencing a delay in processing cryptocurrency transfers for users in the UK. Our team is actively investigating the issue and working to resolve it as quickly as possible.
May 23, 22:39 AEST